What Client QuotientTM Offers
Client Quotient delivers actionable, client-driven training to elevate your lawyers at every level. Here's how we help your lawyers become more trusted, strategic, and client-aligned advisors.
What Client QuotientTM Offers
Client Quotient delivers actionable, client-driven training to elevate your lawyers at every level. Here's how we help your lawyers become more trusted, strategic, and client-aligned advisors.
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Real Client Intelligence
Hear directly from the source. CQ delivers candid insights from GCs across industries—what earns loyalty, ways to build trust, and how outside counsel can truly stand out.
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Scalable, Curated Training
Right-sized modules built for every level of seniority. Assign courses, track progress, and drive firm-wide alignment around client service excellence. Attend exclusive live Q&A webinars with leading GCs.
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Make Business Development a Priority
More than just theory. Each module includes BD strategies, implementation prompts, and client-tested tactics lawyers can put into practice immediately.
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Embed Client Service into Your Culture
Use discussion guides to guide internal discussions, and gamify incentives to turn insight into action—and make client service a firm-wide priority.
What Client QuotientTM Offers
Client Quotient delivers actionable, client-driven training to elevate your lawyers at every level. Here's how we help your lawyers become more trusted, strategic, and client-aligned advisors.
Real Client Intelligence
Hear directly from the source. CQ delivers candid insights from GCs across industries—what earns loyalty, ways to build trust, and how outside counsel can truly stand out.
Scalable, Curated Training
Right-sized modules built for every level of seniority. Assign courses, track progress, and drive firm-wide alignment around client service excellence. Attend exclusive live Q&A webinars with leading GCs.
Make Business Development a Priority
More than just theory. Each module includes BD strategies, implementation prompts, and client-tested tactics lawyers can put into practice immediately.
Embed Client Service into Your Culture
Use discussion guides to guide internal discussions, and gamify incentives to turn insight into action—and make client service a firm-wide priority.
For Law Firms Committed to Client Service Excellence
Client expectations are rising—and competitors are getting savvier. In a market flooded with legal tech, AI, and alternative providers, law firms need to differentiate with elite service. Client Quotient™ is built for forward-thinking law firms that want to:
Train associates into client-ready advisors
Equip partners with sharper BD instincts
Align the firm around what clients truly value
Invest in talent development and service delivery
Meet the Faculty
Dozens of industry-leading GCs share insights, strategies, and guidance to help law firms better serve clients and build lasting business relationships.
Kerry McLean
Executive Vice President, General Counsel and Corporate Secretary
Intuit
Wanji Walcott
Chief Legal and Business Affairs Officer
Shana Simmons
Chief Legal Officer
Zendesk
Danielle Sheer
Chief Legal & Trust Officer
Commvault
Sydney Schaub
Chief Legal Officer
Opendoor
Andy Dale
General Counsel & Chief Privacy Officer
OpenAP
Robert Morvillo
Chief Legal Officer & Corporate Secretary
Olo
Vanessa Candela
Chief Legal & Trust Officer
Celonis
Michael Hamilton
Vice Presidnet & Associate General Counsel
Wolters Kluwer
Jeff Erler
Chief Legal Officer
Cotton
Vineet Shahani
General Counsel, Corporate Secretary & Head of People
Mill
Megha Sharma
General Counsel & Secretary
Aryaka
Michael Bookman
Chief Legal Officer & Secretary
Immuneering
Adam Walters
General Counsel
Canadian Solar
Jesse Ma
General Counsel
Apartment Therapy
Eva Gutierrez
General Counsel
Sift
Kendra Wergin
General Counsel & Corporate Secretary
Valneva
Sai Sriskandarajah
Chief Legal Officer
Launch Darkly
Lydia Wahlke
General Counsel
Hello Alpha
Grant Reid
Deputy General Counsel & Corporate Secretary
Atlassian
Thomas Chow
Chief Legal Officer & Secretary
Chia
Marie Satterfield
Chief Legal Officer & Corporate Secretary
Rothy's
Jacqueline Lee
Vice President, General Counsel
Flynn Group
Simple, Scalable, Ready to Use
Choose from a library of client service and BD training modules.
Discussion prompts and BD gamification for team engagement
Assign modules by practice group, office location or seniority
Track progress, drive results, and measure impact
Turnkey solution for self-guided learning or coordinated team training
CLE-approved to reward participation
Simple, Scalable, Ready to Use
Choose from a library of client service and BD training modules.
Discussion prompts and BD gamification for team engagement
Assign modules by practice group, office location or seniority
Track progress, drive results, and measure impact
Turnkey solution for self-guided learning or coordinated team training
CLE-approved to reward participation
Ready to Train Smarter and Serve Better?
Give your lawyers the insight they need to deliver exceptional service and win more business.
